Product is a new independent agency founded by a team of industry leaders to make and market products for a sustainable future. Product future-proofs businesses and brands for lasting impact, so they can succeed in the midst of ever-changing technologies, markets, and customer expectations. Capabilities span strategy, creative and technology, applied through a unique methodology that combines speed-to-market with high-quality outcomes, further optimized with machine learning and data.

As we expand the agency, we're looking for new team members who are excited about the impact digital can make on both business performance and people's everyday life. We want expert practitioners who are passionate about their craft and eager to do great work that makes a difference. Entrepreneurial individuals who are eager to help build a new agency and shape help shape our work processes and culture are particularly welcome.


Product is seeking a User Experience Director to help grow and lead a product design team, while helping deliver innovative, best-in-class products and experiences for our clients. You should understand user needs, product strategy, and interaction design and want to apply best practices to the design process. You should know how products should look, feel, and work and have a passion for designing stellar experiences. Candidates should be able to drive a design process that includes breakthrough design, rapid prototyping, applying learnings from testing, and preparing visionary experiences for launch. We work in an environment that embraces collaboration across all disciplines, and equally important, with our clients. The role will also provide direction, mentorship and guidance to other designers, and help set the standard for all our work at Product. The User Experience Director will report into Product’s head of creative, who is a Partner in the firm. Design geniuses welcome!


  • Lead significant design initiatives for world-class brands, where the work will be seen and used by large numbers of people. Innovative, elegant design that is loved by users is the goal for all our work.
  • Lead a multidisciplinary team to design digital experiences, which could include digital products and services, mobile applications, websites, ecommerce and content experiences, and digital/physical installations (in-store digital; outdoor experiential, etc.)
  • Partner with clients to understand business needs and objectives
  • Define business requirements and identify opportunities when translating strategic insights into consumer-facing experiences
  • Translate requirements, objectives, opportunities, and data into sitemaps, user flows, wireframes, mockups, comps, and prototypes
  • Work closely with Product Strategy and User Research professionals to plan testing, develop stimuli, and synthesize findings into experience recommendations
  • Work with Product Managers and UI Designers by actively participating in all stages of an agile, iterative design and development process
  • Conceptualize solutions and partner engineering teams to facilitate technical development of interfaces
  • Overseeing, managing, and mentoring experience design team members
  • Providing direction to designers in matters related to experience design, including user experience, user interface, product design, and service design


  • Stellar design skills
  • 10+ years of professional experience in user experience design, with a robust body of work that demonstrates exceptional design across a variety of products, digital experiences, and/or services
  • Have advanced knowledge of user-centered design principles, experience design, user behavior, interactions, and brand articulation, while being comfortable when articulating design rationale
  • Thrive in an entrepreneurial, and quickly growing, fast-paced environment
  • Excellent communication skills when meeting with, and presenting to, senior clients and other internal and external stakeholders
  • Engaging presentation style and visual communication skills—you should be excited about your work and know how to spread that enthusiasm
  • Experience partnering with interdisciplinary teams to create products that are both innovative and highly usable
  • Have a passion, desire, and proven ability, to innovate
  • True leader that encourages and cultivates innovation, growth, and excellence
  • Proven ability to lead design teams and nurture talent

Product is headquartered in New York. The Company is currently a fully remote company, but may embrace a hybrid model in the future. We believe that all of our employees, regardless of gender, race, sexual orientation, religion, age, or disability have equal opportunities to do great work, and we are committed to creating a welcoming and inclusive experience for everyone.