Challenge
About 25% of greenhouse gasses come from the global food supply. Post decided to address this issue by creating Airly, an innovative new line of snacks that helps reverse the effects of climate change. By sourcing oats grown on negative-emissions farms, each box of crackers sold removes carbon dioxide from the environment.

Our objective was to launch and market the brand and help Airly expand distribution nationally.

Solution
When it comes to climate change, research suggested that while people want brands to take the lead, they also want to do their part to improve the world around them. People and brands, working together, can transform the future today.

The result was Take Snacktion, Airly's call to arms. It is an enthusiastic, always-open invitation to prove that, together, we can all take a bite out of climate change.

With the creative campaign established, our next task was to spread awareness and educate consumers about the new cracker. The goal was to emphasize both Airly's great taste (kids love it!) and important mission, all with the goal of driving sales. The omnichannel approach led with social, but extended to digital display, outdoor, influencers, local activations, and in-store TV.

Our work extended to B2B, where we worked with the Airly to develop a trade show experience, sales presentations, and other marketing materials to encourage retailers to distribute the snack line.

Result
Airly was successful in establishing and quickly expanding their footprint. We went from successfully launching in three test markets (Dallas, St. Louis, and Philadelphia) to expanding nationwide. Airly can now be found in retail chains across the United States, including Walmart. Plans are in place expand the product line the future.
 

Challenge
Better was interested in expanding their offering beyond mortgages to become a "one-stop shop" for the home buyer. This meant expanding its services to other products that are part of the home buying cycle. The company turned to Product™ to provide two innovative offerings: a commission-free real estate agency, featuring online home buying auctions, and a comparison shopping service for insurance.

Solution
We designed, developed, and launched both offerings using a lean, AI-powered methodology, which allowed both services, in parallel, to be rapidly conceptualized, designed, and launched within ten weeks. By being fast to market, more time could be spent optimizing the solution and driving results.

We began creating each product by rapidly defining the problem, target audience, and user journeys. MVP requirements were established, coupled with technology strategy that allowed rapid development and deployment. Design concepts were shared in the second week, which kicked-off an iterative cycle of detailed design, testing, and launch. Usability testing and test pages launched to live traffic, were quickly deployed to help define messaging and experience that would best drive results.

Result
Better Real Estate now allows people, who qualified for a Better mortgage, to sell their existing home for free. A quick step-by-step process connected people to a Better real estate agent, who prepare the house for sale and get a listing live. Digital auctions sped the sale of a home.

Better Cover bundles insurance products for greater savings. The Better experience makes it simple to apply for insurance and see quotes across multiple insurance carriers. The solutions combine automated quotes with live insurance experts, ensuring consumers always get the best prices.
 

Challenge
Chubb, the world's largest insurance company, wanted to make digital its primary communications channel. The company needed to modernize and redesign an antiquated site and experience. Its digital ecosystem was built on an ad-hoc basis over a long period of time, resulting in websites that didn't meet the demands of modern marketing. Microsites proliferated, and each country had different levels of functionality and content.

Solution
To implement a contemporary solution, Product engaged in a detailed design process, translating business needs and customer needs into a unified solution. Our goal was a solution that met business needs and diverse audience needs, while being practical to implement and manage from a technology and organizational standpoint.

We began the engagement with in-depth analysis, working to understand the target audiences, user journeys, and the problems people seek to solve with Chubb.com. The end result was a clear strategy and vision for the new experience.

Driven by user testing, we developed a detailed information architecture and taxonomy for the new ecosystem, grounded in an in-depth content strategy. The structure was designed to support countries of different sizes and a mix of products.

With a strong foundation in place, we undertook an interative design process, beginning with sketches, wireframes, and creative explorations and culminating in a fully-articulated design solution. Our technologists then worked with Chubb IT to develop it.

Result
The new Chubb.com is a fully-responsive, multilingual solution tailored for Chubb's broad set of products and markets. It's a single global experience, localized to the user's home market.
 

Challenge
Visit Poland and you'll find a Zabka on nearly every street corner, beckoning people to step in for a quick snack or home supplies. Its ability to dominate convenience made it the biggest retail footprint of any company in Europe. But true convenience isn't just stores. It's taking out your phone whenever the mood strikes for a quick purchase with instant delivery. The urgency to win the online convenience battle was made more urgent by Amazon, Uber, and other deep-pocketed startups looking to succeed in the Polish market.

Solution
Zabka retained Product to develop an ecommerce solution that enabled it to win the local delivery battle. The strategy consisted of two initiatives: an app tailored for delivery within minutes from the local Zabka store and a new stand-alone brand offering same day delivery for groceries, powered by a network of dark stores. Our work spanned designing a compelling ecommerce delivery experience that coupled targeted product offering with convenience. And, we worked to define the new brand's visual look-and-feel and branding.

First time users get a quick onboarding experience to introduce them to the ease of Zabka shopping. The main feed provides quick access to bundles, offers, and other impulse buys... all personalized to prior buying habits.

The app supports thousands of products across dozens of categories, pick-up in store or home delivery with real-time inventory, recipes, group buying, and rewards.

Stand-alone brands and marketing were created for the supermarket delivery service and private-label offerings, which extended from mobile to advertising and physical touchpoints. The core Zabka app experience was then modified to the new brand and supermarket use case.
Result
Zabka ecommerce mobile is now the most used app in Poland. It delivers convenience store items in under 15 minutes, and its supermarket service provides delivery within an hour.
 

Challenge
GoodRx built a strong core business by providing discount coupons to consumers interested in lowering their prescription drug costs, which is especially important for medicines not covered by some health insurance. For its next stage of growth, GoodRx wanted to expand their brand to become a digital health provider.

Solution
Product worked with GoodRx on a variety of initiatives to help realize its broader health mission, including modernizing its digital design system, launching new digital health solutions, and social marketing campaigns.

We developed a design system to allow GoodRx to rapidly launch new digital experience and modernize its website in phases. The goal was to increase usability to strengthen the brand.experience.

The Healthy Hearts initiative sought to educate and provide access to screening and treatments for Hypertension, a leading cause of death in the African-American community. The campaign was activated through a website, social, and influencers.

The Medicare portal allowed seniors to better understand Medicare, Medicare Advantage, and how to best take advantage of the options available to them.

Result
With an expanded design system, more digital offerings and new brand-forward approach to communications, GoodRx successfully broadened its appeal and sources of revenue.
 

Challenge
obuwie, a division of $1B+ fashion ecommerce company CCC Group, is the largest footwear retailer in Europe. The firm has local language ecommerce applications in virtually every European market, providing rapid delivery of local purchases in each market. The firm's success was rooted in transactional ecommerce and fulfillment. To get to the next level of growth, and expand into apparel, the company retained Product to modernize its experience and bring more inspiration to ecommerce.

Solution
Product designed a new mobile ecommerce experience centered around inspirational shopping. Our goal was to make Eobuwie not just a place to fulfill shoe orders, but to find new ideas for fashion, driving the purchase.

First-time users are given a fun survey so the app can understand customer preferences. A personalized feed then provides the latest in relevant footwear fashion...with editorial providing a point-of-view.experience.

Advanced search, browsing, and filtering lets people find just the right shoes. The explore feature is a visual feed that people can scroll through and find compelling ideas for fashion and foodwear. Everything is shoppable.

Product pages feature social integration, reviews, and everything people would possibly want to know about a given shoe style. Complex commerce flows were developed to support the large number of purchasing options available in different European countries and markets. Custom profiles and preferences ease repeat buying.

Result
The new app launched in 15 countries, each localized to appropriate language, payment, and shipping options. Later, we crafted a high level perspective about the parent company's other mobile offerings, with the idea of bringing Eobuwie mobile's shopping concepts to broader apparel shopping.